Legal
Privacy Policy
Last updated: June 2025
At Callejón Figurón, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Data Controller
The data controller is Callejón Figurón, located at Avenida Río Tajuña, Galápagos, 19174 Guadalajara, Spain. You can contact us at info@callejonfiguron.com or by phone at +34 680 291 254.
2. Information We Collect
We may collect the following personal data:
- Full name and surname
- Email address
- Telephone number
- Postal address (for shipping)
- Payment information (processed securely by our payment providers)
- Browsing data and cookies (see our Cookie Policy)
3. How We Use Your Data
Your personal data is used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Send marketing communications if you have given explicit consent
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data based on: (a) the performance of a contract when you place an order; (b) your explicit consent for marketing communications; and (c) our legitimate interests in improving our services.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is retained for a minimum of 5 years in compliance with Spanish tax law.
6. Third-Party Sharing
We do not sell your data. We may share it with trusted third parties only as necessary to fulfill your order (e.g., shipping carriers) or as required by law. Our payment processors comply with PCI DSS standards.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@callejonfiguron.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. All transactions are encrypted via SSL/TLS.
9. Changes to This Policy
We may update this policy from time to time. We encourage you to review it periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions, contact us at info@callejonfiguron.com.